Where's Your
WOOLISI Order?
Enter your order details below and we'll show you exactly where your package is — from our warehouse to your door.
Placed
Common Questions
Everything you need to know about your order delivery
Your tracking number is emailed to you within 1–2 business days after your order is placed. Check your spam folder if you haven't received it yet.
Standard shipping typically takes 7–14 business days. Delivery times may vary depending on your location and carrier. You can always check the latest status above.
Yes, this is common. Tracking events can take 24–48 hours to update, especially during weekends or when your package is in transit between carrier facilities.
Please check with neighbours and your building's mailroom first. If you still can't locate it, contact our support team and we'll investigate right away.